For a claim (life or disability) on any of our lending products, please call the following number:

TELE-CLAIMS SERVICE: 1 800 263 9120  (Monday - Friday 8am - 8pm) and ask for the Atlantic Claims Department
or FAX: (905) 632 4886

Please have the following information when you call:

  • Credit Union Service Centre
  • Loan Account Number
  • Number of Insured Loans
  • Certificate/Policy Number
  • Payment Due Date

If you are unsure of any of the required information for your claim, your loan officer will be glad to help!