COVID Update

Payment Relief Support

Payment Relief Support Messaging – March 25

We understand that you may be experiencing financial hardship as a result of COVID-19. We are working diligently to minimize impact for members and are here to support during this difficult time. 

We are committed to working with personal and small business members on an individual basis to provide flexible solutions to help those have been impacted by the financial challenges associated with COVID-19. 

To support this, we are offering several options for members. We encourage you to reach out to us directly to discuss your individual situation to determine the best solution for you.



Members holding residential mortgages may be eligible for a deferral of payments for up to six-months.

Term Loans

Members with personal term loans may be eligible for a deferral of payments.


Business members may be eligible for a deferral on their line of credit, loan and mortgage payments.

Contact Us

If you have been directly impacted by COVID-19 and are facing financial challenges, please reach out by contacting your local branch or
You may also complete the Financial Relief Form and email it to us at or by fax (902)798-4425 and we will follow up with you directly. 

We are committed to working through this together.


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